For non-custom/personalized items, your purchase will be shipped within 1-3 business days. If your items are custom/personalized, the shipping time will vary based on the production time for each item. Our personalized items have a diverse production time ranging from 3-14 days. In the case of a mixed order containing both non-personalized and personalized items, all items will be shipped together once the entire order is ready. We appreciate your valued patronage and thank you for being a valued customer.

For personalized or customized orders, we strive to make the process as seamless as possible. When placing such an order, please ensure you provide accurate details during the checkout process. This may include specific names, dates, or any other personalized information relevant to your chosen product.

To guarantee precision, we recommend double-checking the provided details before confirming your order. If you have any additional preferences or special requests, there is usually a designated section during the checkout process where you can leave comments or notes. Our team is committed to bringing your unique vision to life, so feel free to communicate any specific requirements, and we'll do our best to create a customized item that exceeds your expectations.

Absolutely! We're always working on exciting new products and experiences for our valued customers. To stay in the loop and be the first to know about our latest launches, special promotions, and events, we recommend subscribing to our newsletter. You can easily do this by visiting our website and entering your email in the subscription box. Additionally, follow us on social media platforms to catch sneak peeks, behind-the-scenes content, and exclusive announcements. We appreciate your enthusiasm and can't wait to share what we have in store for you! 🚀✨

As of now, we do not offer international shipping. Our services are currently available within the United States and Canada only. We understand the interest in our products from around the world, and we appreciate your understanding. If there are any changes to our shipping capabilities in the future, we will be sure to update our valued customers. In the meantime, we're grateful for your interest in our offerings. If you have any further questions or need assistance, feel free to reach out to our customer support team. Thank you for considering us!

We understand that circumstances may arise where you need to return/exchange a product. Our policies are as follow:

• Returns: Our return policy allows you to return eligible items within 3 days from the date you received your item. Please note that certain items, such as personalized and final sale items, are not eligible for return. Please ensure the product is in its original condition, unused, and with all accompanying tags and packaging.
• Exchanges:Exchanges are only permitted for items received in a damaged or defective condition. Should you receive a damaged item, we kindly request that you initiate the exchange process promptly by contacting us atreturns@fancifulglitz.com or at info@fancifulglitz.com within 48 hours of receiving the item.

Please be note that we do not offer refunds only store credit!

For more details on our return/exchange policy, including any specific conditions, please visit our Refund Policy Page. Your happiness is our priority, and we're here to assist you every step of the way. If you have any questions or concerns, feel free to reach out to our customer support team. Thank you for choosing us!

To modify or cancel an order, it must be done promptly. If your order has already been processed, especially if it has been shipped, we may not be able to accommodate modifications or cancellations. It's crucial to double-check all information during the ordering process, especially for personalized items. Please ensure that all details, including personalization and shipping address, are entered correctly.

We kindly request your attention to detail, as we are not responsible for any information that was input incorrectly. Your satisfaction is important to us, so if you have any concerns or need assistance, please reach out to our customer support team as soon as possible. Thank you for your understanding!